Terms of Service
A. Refund Policies
- 1. In Case of school closure before the commencement of a course, our school will refund in full the
course fee collected to pupils immediately.
- 2. If a course cannot be operated according to the arrangements specified in the fee receipts and pupils
pro-rata basis the course fee is collected to pupils as soon as possible and in any event not later than
one month after the pupils have requested the refund.
- 3. If a course cannot be operated on the date or at the time specified in the course leaflet and pupils
decline the revised arrangements offered by our school, our school will refund in full or on a
pro-rata basis the course fee collected to pupils as soon as possible and in any event not later than
one month after the pupils have requested for the refund.
- 4. In case of cessation of a course after its commencement, our school will refund to pupils the course
fee collected on a pro-rata basis as soon as possible and in any event not later than one month after
the cessation of the course.
B. Refund Procedures
- 1. Our school will inform pupils of the refund arrangement either over the telephone or in writing.
For Pupils aged below 18, their parents or guardians can proceed with the refund procedures on
behalf of the pupils.
- 2. Our school will refund pupils in accordance with the above policies.
- 3. When processing the refund, our school will not take away the original fee receipts. Upon
receipt of the refund, pupils or parents should sign to acknowledge the receipt.
- 4. Our school will pay the refund either in cash or by cheque.
C. Bad Weather
- 1. We do not hold classes when Typhoon No.8 or Black Rain Signal is hoisted.
- 2. If Typhoon No.8 is hoisted during class, the class will stop immediately and students
should go home. If Black Rain is hoisted during class, the class will continuefor the remaining duration left and then students will go home.
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- 3 If the signal for the Black Rainstorm or Typhoon Signal No.8 is lowered:
On 8am, the centre will open at 10am
Before 12 noon, then the centre will open at 2pm
After 12 noon, the centre will remain closed for the entirety of the day
- 4.Students will not be notified individually of the weather situation. Parents should pay
attention to the Hong Kong Observatory weather reports.
- 5. If class resumes after Typhoon No.8 or Black Rain has been lowered and students do not
come to the class, there will be no makeup classes or refunds.